Our Location
FHM7+MM4, Netaji Nagar, Amguri,
Bongaigaon, Assam, 783380, India
FAQ
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Delivery Information
Which cities do you work in?
We deliver all over India.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via Email.
What should I do if my package is delayed or lost?
Contact our support team with your order number, and we’ll help resolve it as soon as possible.
How long does delivery take?
Orders are typically delivered within 6–7 business days, depending on your location.
Order Management
Can I modify my address after placing my order?
No, You will not be able to modify your address after the order has been placed but you can cancel the order and place a fresh order with the right address.
How do I check the status of my order?
Log in to your account and go to the “My Orders” section for real-time updates.
Can I cancel my order after placing it?
Yes, you can cancel your order within 2 hours of placing it. Contact us immediately for any changes.
What payment methods do you accept?
We accept all major credit/debit cards, UPI, and digital wallets like PhonePe and Google Pay.
Product Information
What material are your frames made from?
Each of our frames is crafted with a premium plastic finish, offering a sleek, modern look that’s both stylish and durable.
Are your frames wall-mountable and/or tabletop-friendly?
Yes, most of our frames are designed for both wall mounting and tabletop display.
Do the frames include glass protection?
Yes, all our frames feature durable glass protection to keep your memories safe.
Can I order a custom-sized frame?
We currently offer standard sizes only, but custom sizes will be available soon!
Returns & Refunds
What if I receive a damaged or defective frame?
Please send us photos of the damage within 24 hours of delivery, and we’ll arrange a replacement or refund.
Can I return or get a refund after receiving my product?
We offer 7-day returns for unused products. See our return policy for details.