Refund and Returns Policy

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Refund and Returns Policy for AmberFrames.com

At AmberFrames, we strive to provide our customers with high-quality products and an exceptional shopping experience. Please review our Refund and Returns Policy below to understand our process.

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Refund Policy

At AmberFrames, we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your product, we offer a refund within 72 hours of receiving your order.

To be eligible for a refund:

• You must contact us within 72 hours of receiving your order.
• The item must be in its original condition and unused, with all packaging and tags intact.
• We do not accept returns for items that have been used or damaged after delivery.

How to request a refund:

1. Contact us at [your contact email or phone number] within 72 hours of receiving your product.
2. Provide your order number and a description of the issue.
3. Once we approve your refund request, you will be given instructions for returning the product to us.

Please note: You will be refunded via the original payment method. Shipping fees are non-refundable.

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Returns Policy

We regret to inform you that our website currently does not offer a return policy. We appreciate your understanding.

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Damaged or Defective Items

If your product arrives damaged or defective, please contact us immediately (within 24 hours of delivery). We will guide you on how to resolve the issue.

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How to Contact Us

For any questions or concerns regarding your refund or return, please reach out to our customer service team at:

• Email: [Your email]
• Phone: [Your phone number]
• Website: [Your website URL]

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We appreciate your business and are here to help ensure a smooth and satisfactory experience. Thank you for choosing AmberFrames.

 

Thank you for your understanding.

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